Personal data processing policy

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  • Personal data processing policy

SC Medicinas SRL is a company based in Bucharest, 37 Rodiei Street, Sector 4, registered at the Trade Register with no. J40 / 13566/2016, fiscal registration code CIF RO366375510, which manages, through the prism of its object of activity, information about individuals. For this reason, Medicinas undertakes to comply with the relevant data protection laws.

Thus, the policy below sets out the key principles regarding data protection, as well as how Medicinas undertakes to comply with these laws on "data confidentiality" or "data protection", especially since our specialists know the importance of personal data and is committed to protecting their confidentiality and security.

What personal data does SC Medicinas SRL collect

The company SC Medicinas SRL collects and processes personal data that are provided through the forms available on www.pulmoactiv.com, more precisely the form on the Contact page, as well as those on the page for creating a new account or the Log in. Last but not least, the information that is shared by phone, e-mail or other means is processed.

The information that is provided by the user for Medicinas may include name, home address, delivery address, e-mail address, telephone number, but also other information, as appropriate. Instead, we will not collect or process information about radio, ethnicity, political opinion, religion, philosophical beliefs, health, sex life, or sexual orientation unless we are required by law to do so or if you have given us your explicit consent.

Also, if you provide us with personal data voluntarily, either through the web portal www.pulmoactiv.com, by phone, e-mail or any other way, this data will be deleted from our systems, in case in which we consider that their processing is not necessary for pulmoactiv.com. If you have made them public in the comments section, they will be removed from www.pulmoactiv.com only if required by law.

Whenever you access www.pulmoactiv.com we will collect technical data, such as the Internet Protocol (IP) address that is used to connect your computer to the internet, connection information, browser type and version, time zone setting, types and versions of browser extensions, system and operating platform, device type and mobile device brand, as well as data about the visit on www.pulmoactiv.com, such as data about the URL, sequence of clicks to, through and from the site www. pulmoactiv.com, information or products that you have visited or searched on the site.

Why SC Medicinas SRL processes personal data

SC Medicinas SRL processes personal data if it concludes a contract with a user, when it executes a contract concluded with a user, when we are obliged to fulfill a legal obligation either for the legitimate interests or of the users or if it is important for the public interest or for official purposes.

Also, personal data will be processed for various technical, administrative and operational reasons, such as presenting the content in an efficient way for users, improving the portal www.pulmoactiv.com, administering www.pulmoactiv.com, keeping the web portal in safety conditions or for advertising and marketing.

However, personal data for marketing and advertising purposes will only be processed with the consent of users, so we will request your consent separately when you provide us with our personal data. However, you can withdraw your consent at any time by sending an e-mail to office@pulmoactiv.com.

The provision of personal data is mandatory for compliance with legal and contractual obligations, as otherwise it will be impossible for us to manage contractual relationships or legal obligations imposed on us.

Also, personal data, including identification data, contact details, address of residence, will be processed to resolve any complaints we may have against you, in our legitimate interest, in the event of any disputes.

Therefore, personal data will be processed by SC Medicinas SRL for the provision of services, delivery of goods and payments under contracts, but also to provide information about goods or services that we consider of interest to you. If you are an existing customer (ie you have created an account on www.pulmoactiv.com) you will be contacted only by e-mail or SMS and you will receive information on goods and services similar to the previous ones.

If you are a new customer, you will only be contacted by electronic means, if you have given your consent. If you do not want us to use your data in this way, all you have to do is check the appropriate box in the Login form in the user account. We will also process personal data to measure or understand users' preferences regarding our products, to make suggestions and recommendations. We will not, however, disclose personal data to third parties for marketing purposes without your explicit consent.

How long are  personal data stored by SC Medicinas SRL

In general, SC Medicinas SRL stores personal data as long as you have an account registered on the web portal www.pulmoactiv.com. You can, at the same time, request the deletion of certain information or even the closure of your account. We will comply with these requests, but we will keep certain information after closing the account, in situations where our legislation or legitimate interests so require.

To whom are the personal data transmitted by SC Medicinas SRL

The personal data stored by SC Medicinas SRL may be transmitted to courier, payment / banking service providers, IT service providers or other companies with which we can develop joint bidding programs on the market of our goods and services. We ensure, however, that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.

According to the legislation in force, each user who provided personal data to SC Medicinas SRL has the right to:

- you know whether or not personal data are processed by us, as well as to request a copy of personal data.

- requests the rectification or deletion of personal data that are processed on www.pulmoactiv.com

- requests the restriction of personal processing data by www.pulmoactiv.com

- requests the portability of personal data

- withdraw your consent, at any time, to the processing of data

- submits a complaint to the National Authority for the Supervision of Personal Data Processing.

If you request the deletion of personal data from the database of www.pulmoactiv.com, no fee will be charged to respond to your request, unless this is permitted by law and, if a such fee, it will be reasonable and proportionate to your request.

If you have a question about the exercise of any of your rights mentioned above or any request for an address, you should contact us at the following e-mail address: office@pulmoactiv.com.

Security of personal data

The personal data provided by www.pulmoactiv.com are protected by appropriate technical measures, which prevent unauthorized access to them. Also, all payment transactions will be encrypted. Each user of www.pulmoactiv.com is, however, responsible for maintaining the confidentiality of the means of authentication, such as username, password, which are necessary to access your account on www.medcinas.ro. The transmission of data over the Internet is not 100% secure, but once we receive your data, we will use strict security procedures to try to prevent unauthorized access.

Cookies

The web portal www.pulmoactiv.com uses cookies, out of the desire to create a friendlier and more pleasant experience for users. However, this processing is done with your consent expressed on the site or through the settings in the brochure used. Learn more about these files in the Cookies Policy.